Customer Support Representive

Κλειστό

REQUIREMENTS:

* Be available for 8 hours between the hours of 8 am EST and 5 pm EST

* Be able to fluently write and read in English

* Solid grammar and writing ability

* Be able to respond to customers within a timely fashion within our SLA (1hr<)

* Greet customers warmly and ascertain problem or reason for contact.

* Assist with placement of orders, refunds, or exchanges.

We use ZenDesk and will provide a training session as well templates for you to use. You should have the initiative to pursue our technology stack. There will be resources allotted to you to catch up to speed with how to handle the Customer Support Representative job. There will be weekly check-up sessions, and we do reserve the option to expand this to daily stand up like check-ups. Tickets will come in daily, it is you're responsibility to respond to them, all activity will be tracked. Please do feel comfortable to reach out with any issues - we prefer to have a comfortable remote work opportunity for you.

Δεξιότητες: Εξυπηρέτηση Πελατών, Εξυπηρέτηση Πελατών, Χειρισμός Email

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ID Εργασίας: #11798607

45 freelancers κάνουν προσφορές με μέσο όρο $22/ώρα γι' αυτή τη δουλειά

jkaranm

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in Περισσότερα

$8 USD / ώρα
(11 Αξιολογήσεις)
6.9
Excelentt

Kindly share more details about your business. Good to know that you already have the canned responses. I have used Zendesk for different clients. I have done the exact same task before and handled almost every sit Περισσότερα

$5 USD / ώρα
(17 Αξιολογήσεις)
5.3
rodrirosa123

Have done telemarketing for about four years now. Selling different products and services. I am also very organized and very professional with a Bachelors in Management from an USA University

$8 USD / ώρα
(4 Αξιολογήσεις)
4.5
dzeeboi24

Hi, Your job position has caught my attention and I am keenly considering your job post. I have read your full job description.And i assure you that i have the best solution for your requirements .i hope you will co Περισσότερα

$4 USD / ώρα
(3 Αξιολογήσεις)
1.8
ruby22

Hello, I'm very interested to apply for the Customer Support Representative. I'd be available for 8 hours from 8am-5pm EST, fluent in English language having good grammar and writing ability, definitely respond to Περισσότερα

$8 USD / ώρα
(2 Αξιολογήσεις)
1.7
CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ year Περισσότερα

$8 USD / ώρα
(1 Αξιολόγηση)
1.0
julzgasper

I will be an ideal candidate . I'm a very responsible and hard-working individual . Very trusted and works great independently .Would live to work with you. My bid is in a weekly basis . Hope to work with you soon. Tha Περισσότερα

$689 USD / ώρα
(0 Αξιολογήσεις)
0.0
deviprasad111

I am interested in this opportunity.P{lease let me know more details on this job. I had some Customer service experince working abroad.

$8 USD / ώρα
(0 Αξιολογήσεις)
0.0
Nremo

Dear Madam/Sir, I am the perfect candidate for providing customer support, because the passion I have for this work is beyond words. I have/am/can: -Available for 8 hours between the hours of 8 am EST and 5 pm E Περισσότερα

$5 USD / ώρα
(0 Αξιολογήσεις)
0.0
authurinew

highly interested

$5 USD / ώρα
(0 Αξιολογήσεις)
0.0
ffe57f9ed7add840

I'm a Customer Service Representative for the last 7 years. I have an extensive experience working in a Customer Service Industry. I have proven ability to determined answers and solutions quickly and to handle complai Περισσότερα

$5 USD / ώρα
(0 Αξιολογήσεις)
0.0
Kylebulan

I would like to apply on the post. I have worked as a customer service representative for over 3 years. I started with Expedia as a Telesales representative then I worked as a Senior Customer Service Representative for Περισσότερα

$4 USD / ώρα
(0 Αξιολογήσεις)
0.0
faisalrobin321

Dear Sir, Greetings. My name is Faisal kaiser and I am interested to apply for this post. I will work full time/long term for your project if you kindly give me an opportunity to work with you. Thanks with regard Περισσότερα

$5 USD / ώρα
(0 Αξιολογήσεις)
0.0
zilsaga

I am writing to apply for the Customer Assistance Associate (Via Phone, Chat and/or Email) position being offered. The opportunity presented here on Freelancer.com is very interesting, and I believe that my strong tec Περισσότερα

$7 USD / ώρα
(0 Αξιολογήσεις)
0.0
ramkumarmula29

• Demonstrated strong Entrepreneurial spirit complimented by innovation and creativity. Positive communication with people at all levels. View problems from various perspectives with strong analytical mind. Committed t Περισσότερα

$5 USD / ώρα
(0 Αξιολογήσεις)
0.0
lexvillanueva

Hello there, I'm interested to apply for your job opening. I have more than 8 years experience in the customer service industry. Tasks that are related to this opening includes product research, shipping inquiries, Περισσότερα

$8 USD / ώρα
(0 Αξιολογήσεις)
0.0
Iainsandy

What makes me the best? I've got call center/customer service experience that includes sales, service, and account management. I'm open to learning about what you do and how you do it. I'm very interested in looking at Περισσότερα

$8 USD / ώρα
(0 Αξιολογήσεις)
0.0
bsmetanova

A proposal has not yet been provided

$5 USD / ώρα
(0 Αξιολογήσεις)
0.0
$11 USD / ώρα
(0 Αξιολογήσεις)
0.0
cantacob

Good Day! I'm Vanessa Joy Cantaco, 30years of age, a Filipina, married, I have a 2 years old son (with nanny). I took up and finished my college course Bachelor of Science in Nursing. I am a hardworking person, t Περισσότερα

$5 USD / ώρα
(0 Αξιολογήσεις)
0.0