We are looking for a contracted phone support which work as our reception, and can take our customer phone calls and filter in the following way:
1. Sales enquiries -> transfer to our sales staff
2. After sales enquires -> For all after sales enquires we would ask the customer to send us an email instead of ringing us.
This contract also requires very high standard customer service satisfaction rate, it is prohibited to make angry customers and the ultimate goal is to soften tensions and smooth the conversation and give customers the directions of how to contact us.
We require good English verbal skills.
As a small operation we only have approx 60 phone calls per day. So we also have a small budget.
We use 3CX phone system which you'll be given a few extension numbers of ours to connect to our phone server.
This would be a long term, monthly paid contract service. Please place your bid for monthly cost and we'll consider. Thanks
I have excellent customer service skills with many years in a customer support role. I am able to communicate effectively in both written and verbal form.
I am available to work as many hours/days needed and on a continuous basis.
I look forward to hearing from you.
Dear Sir/ Madam
I am an Operation Manager of a call center dealing with Inbound and Outbound customer service.
Have been in this industry for 8 years and assure to provide best service in industry.
we have a complete call center set up with expertise agents,TLs,Quality control.
Rates can be discussed in a meeting.
Looking forward for a positive response
Regards
Debasis Mukherjee
Hello Vijai,
I was looking for similar type of jobs so please let me know the project budget so we can work on it for you. we are a center based in Bangalore and we can accommodate a perfect place for your project. contact soon skype anup dot puruhsotham25
We offers a high quality senior management attention to client engagements. In addition, we have an experienced team of professionals who bring to the table an extensive body of functional and technical knowledge, combined with excellent project management skills.
fore more details kindly go through our Corporate Profile