we need a system (based on gnokii or similar {[login to view URL]})
that can track down and time, calls from or to a nokia/samsung phone connected to a computer.
** description **
- for each entering call the computer will log down, time of entering call, time of answearing, call duration etc and give it a call id
- for each leaving call the computer will log down, time of starting the comuunication, time of answearing ,call duration etc and give it a new call id
the system will be conected to a CRM system using a defined API
the system will print call times report from the database
a detailed description will be given upon request
thanx