Wells Fargo case that has to be read and answer 5 questions based on the case and the answers have to be in 2 FULL single spaced pages.
Case is attached below.
due tomorrow Tuesday 4/28/2015 at 9pm USA Eastern time.
The questions are:
1. What were the driving forces that lead Wells Fargo OFS to redesign their strategy and
processes? Please think about the external vs. internal and business vs. technological aspects
of the issues and challenges. You can take the SWOT analysis approach.
2. Based on the case, create a summary of the major steps that can be used for mapping strategy
(objectives), measures, and processes?
3. How did Wells Fargo OFS define the scope of their process/technology redesign
4. What would Wells Fargo OFS need to do to succeed after it had created its mappings?
5. Has your company done mapping of strategy, measures, process and technology in any
initiatives/projects? If yes, for what purposes and how was it done? If no, what are the key
factors and steps you may consider to do so in your company?
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