Virtual Assistants - Call Taking and Scheduling - FLUENT IN ENGLISH REQUIRED!

  • Κατάσταση: Pending
  • Βραβείο: $10
  • Ληφθείσες Συμμετοχές: 75

Σύνοψη Διαγωνισμού

FLUENT ENGLISH SPEAKING IS A MUST - YOU WILL BE MAKING PHONE CALLS AND SPEAKING TO HOMEOWNERS TO SET APPOINTMENTS FOR OUR ROOFING SERVICES.

THIS IS FOR FULL TIME AND PART TIME VIRTUAL ASSISTANTS

FOR THIS CONTEST PLEASE LEAVE A VOICE SAMPLE ON THIS THREAD READING THE FOLLOWING SCRIPT

************BEGIN RECORDING SCRIPT********************* (DO NOT READ "ASSUME CUSTOMER RESPONDS PORTION. JUST LEAVE A PAUSE IN YOUR SPEAKING, THEN CONTINUE AS IF THEY ANSWER AS SHOWN IN THE SCRIPT.")

Call Connects:

CUSTOMER ANSWERS AND STATES: "Hello, can I help you?"

You read: "Hi, is this Christopher Jacobs?"

ASSUME CUSTOMER RESPONDS: "Yes it is. who is this please?"


You read: "My name is <your_name>, and I'm with ABC Roofing here in Milford, do you have a real quick moment to chat?

ASSUME CUSTOMER RESPONDS: "Sure. what's up?"

You read : "Great, thanks Christopher! So our team is currently doing several roof replacements in your area and I was just calling to see if you might be interested in allowing me to have one of my technicians stop by this week and inspect your roof for any possible storm damage and then provide you with a free quote for replacement. Would that be okay?"

ASSUME CUSTOMER RESPONDS: "Yeah that's fine."

You read: "Awesome, can I go ahead and have you confirm your full street address, city, state, and zip code?"

ASSUME CUSTOMER RESPONDS: "123 Main Street, Cincinnati Ohio 45244"

You read: "123 Main Street, Cincinnati Ohio 45244. Okay great, got it! And what time works best for you? I have monday through friday available anytime from 10am to 6pm."

ASSUME CUSTOMER RESPONDS: "Let's do Tuesday at 11 am"

You read: "Excellent Christopher, One of our techs will be stopping by on Tuesday at 11am.

ASSUME CUSTOMER RESPONDS: "Okay sounds good. Thank you."

You read: "My pleasure, Just one more quick thing before I hang up with you if I may Christopher?"

ASSUME CUSTOMER RESPONDS: "Yes?"

You read: "Our techs have families of their own and will be making the drive to your home, so it's really important that if for any reason you can't make this appointment or need to reschedule, that you would be so kind to text us at 513-575-5555 to let us know. Would you do that for me?"

ASSUME CUSTOMER RESPONDS: "Yeah sure, of course"


You read: "Amazing Christopher! sounds great! Thanks again for your time. We look forward to seeing you on Tuesday at 11am!"

*************************END OF SCRIPT READING**********************



KEY RESPONSIBILITIES

1. ABLE TO SPEAK FLUENT ENGLISH
2. BE TECH SAVY AND ABLE TO TYPE WHILE CUSTOMER IS TALKING
3. SET APPOINTMENTS IN CALENDAR SO OUR TEAM CAN SEE WHAT YOU HAVE BOOKED

PAY:

DEPENDING ON EXPERIENCE, HOW WELL SPOKEN YOU ARE, AND HOW PERSONABLE YOUR PHONE VOICE IS. WE OFFER BONUSES FOR ANY APPOINTMENT BOOKED, AND IN AN ADDITIONAL BONUS FOR ANY APPOINTMENT WE MAY END UP SELLING AS A RESULT OF YOUR CALLING.

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